Solution by Use Case:

Account Onboarding

The Problem:
Identity Validation can be Slow

Account onboarding is the process of signing up a new user to your product or service. As an introduction to a potential new customer, it’s important to get things right. To get things right so that you don’t hurt the brand, and to get things right so you don’t hurt your bottom line. This means that you’ll need to ensure that your identity verification and compliance checks do what they are supposed to do without damaging your experience.

If identity validation is slow, prospective customers do not stay to complete the process. If identity validation is not thorough enough, then fraudsters become new customers

The Solution:
The Intellicheck has 3 Answers

Intellicheck offers three services for your Account Onboarding process:


Identity validation with a mobile device that can be up in running in less than a few hours


Identity validation with a mobile device or POS scanner that can be up and running in a few hours, scan and ID


Identity validation that integrates in your app or process

The Intellicheck difference.

Better experience across all channels​

Get better decisioning with less “friction”

Fast process, fewer steps

Decisions in under a second

More accurate, better decisioning

Make the right decision with every transaction

Simply effective

Turnkey solutions up and running in an hour, and API solutions that can be tailored to match your process and systems

yahoo logo
KeyBank logo

Stopping Account Takeovers

The Situation: This financial services company was focused on stopping account takeovers.

They checked identity whenever a customer tried to access an account with a value over $1500. In March 2023 alone, this equated to 141,000 identity checks. 

For each account takeover, this company was losing between $2,500 to $3,500.

woman using an online banking dashboard on her laptop

The Solution:
Intellicheck's High Accuracy

In March 2023, using Intellicheck, the company:

  • Was able to make a decision whether the ID is real or fake in all of those 141,000 transactions. No manual review or manual intervention was needed in the process. The process, start to finish, took less than a second per identity check.

The Result:
Loss Reduction

  • Had a confirmed accuracy rate of 99.992%. That is, the decision provided by Intellicheck was correct 99.992% of the time.
  • Was able to cut their losses by as much as 78%.
woman participating in a virtual demo

Discover how Intellicheck can help you with account onboarding.

Related Content


To see a recorded demo, click here.

A transaction takes place every time you scan /validate an ID.

The transactions that you purchase are available for use for up to one year from the purchase date. When you run out of transactions, you automatically purchase another bucket of the same number of transactions that you originally purchased.

Groups allow you to set-up notifications that are shared across a specific set of devices. For instance if you marked a person as “do not serve” that alert would show when their ID was scanned by any user in the group.

Once you fill in the application form and are approved for purchase, you will be sent a credit card payment link. Once you have made your first payment, then Intellicheck will get you set up and ready to go.

Intellicheck Mobile is the app that your employees use to scan IDs. Once you have your account set-up, you can go to the Apple App Store or Google Play Store to download it for your device. Google Play Store Apple App Store

Standard pricing includes up to 5 devices. These devices will require a separate login, and can be set on the Intellicheck Admin Portal. Customers receive a link to the Admin Portal after they are set up.