CRM Data and Operations Intern
Intellicheck CRM Data and Operations Intern
About Intellicheck
Intellicheck delivers real-time, authoritative identity verification by analyzing DMV-issued ID data with a single scan to detect fake or altered IDs. Our platform minimizes false positives while ensuring a seamless, trusted experience for users, supporting both in-person and digital transactions. We verify nearly 100 million IDs annually for major banks, credit card issuers, title insurance companies, and law enforcement agencies across North America. As a hardware vendor-neutral, omnichannel SaaS solution, Intellicheck works seamlessly with your existing mobile devices and scanners to provide reliable identity verification at scale.
Overview
We are looking for a detail-oriented and motivated Marketing Intern to support our Customer Success Management (CSM) team. In this role, you will play a key part in cleaning, organizing, and maintaining our install base data to ensure our customer records are accurate, complete, and actionable. This is a great opportunity to gain hands-on experience in B2B marketing operations and CRM data management.
Responsibilities:
- Audit and clean install base customer data across CRM and marketing platforms to eliminate duplicates, outdated records, and incomplete entries
- Standardize data fields such as company names, contact information, product versions, and contract details according to established guidelines
- Research and verify customer account information using internal systems and publicly available sources
- Partner with CSM and Sales teams to reconcile discrepancies in customer records
- Assist in building and maintaining segmentation lists for install base marketing campaigns
- Document data cleanup processes and contribute to data governance best practices
- Flag data quality issues and escalate patterns or systemic problems to the appropriate team
Experience and Qualifications
- Currently pursuing a degree in Marketing, Business, Information Systems, or a related field
- Strong attention to detail and a passion for accuracy
- Comfortable working with large datasets; experience with Excel or Google Sheets required
- Familiarity with CRM platforms (Salesforce, HubSpot, etc.) is a plus
- Ability to work independently, manage time effectively, and meet deadlines
- Strong communication skills for cross-functional collaboration
What You'll Gain:
- Hands-on experience with real-world CRM and marketing data
- Exposure to customer success strategies and install base marketing
- Mentorship from experienced marketing and CSM professionals
- A meaningful contribution to campaigns that drive customer retention and expansion
Intellicheck provides equal employment opportunities to current and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, age, pregnancy, disability, handicap, citizenship, veteran or marital status, or any other legally recognized status entitled to protection under federal, state, or local anti-discrimination laws.
Work Location: Kansas City, Missouri
Internship Term: Summer 2026
Pay: $20/hour, non exempt