IDC Study: Identity Decisions Now Shape Fraud Outcomes, Customer Experience, and How Safely Organizations Scale
Get The Partnership Imperative: How Organizations Are Turning Identity Verification into a Revenue, Risk, and Regulatory Advantage
Thank you for your submission!
Oops! Something went wrong while submitting the form.
See why IDC study says identity verification has outgrown its role as a compliance line item
For years, organizations have funded identity verification as a compliance requirement and evaluated it as a narrow control function. According to a new IDC white paper, that framing now creates blind spots — because identity decisions made at onboarding go on to shape fraud performance, regulatory exposure, and revenue capacity long after the original verification event.
Written by Sam Abadir, Research Director for Risk, Financial Crime, and Compliance at IDC, the paper lays out a fuller way to measure what weak identity controls actually cost. It also outlines what stronger identity infrastructure actually returns.
Written by Sam Abadir, Research Director for Risk, Financial Crime, and Compliance at IDC, the paper lays out a fuller way to measure what weak identity controls actually cost. It also outlines what stronger identity infrastructure actually returns.
What's inside:
A fuller way to calculate ROI, built around the idea that fraud losses, compliance costs, onboarding abandonment, and operational overhead are usually measured separately — and add up to far more than any single team recognizes
IDC's case for why identity accuracy is a prerequisite for AI performance — weak ID signals become trusted inputs inside AI-driven workflows, and the damage surfaces later in outputs that are hard to trace back
Five criteria for evaluating identity verification providers, looking past table-stakes features to the real factors that determine long-term performance